Chronologically, this post should precede all training and implementation posts. In fact, “painting yourself into a technological corner” should provide the impetus for opting for a new system.
Remember all the reasons why you wanted to upgrade to new HME software? Chances are good that some of those reasons included inaccurate data in your old system.
Maybe someone who implemented the old system years ago had a certain plan for setting up products. Maybe payer regulations or the available technology forced users to work within a certain structure.
Implementation of new HME software gives you an opportunity to correct those flaws. Whether your new software is an upgrade from the same vendor or you’re teaming with a completely new HME software partner, be sure you can accomplish your team’s data-related goals.
In some ways, your current data is one of your most valuable assets; in others, it could be hindering your company’s progress. Meet with staff to welcome feedback. “To become a more efficient company, we should be able to ….”
Take your existing software out of the equation. Allow imaginations to exceed current technology. Every idea has merit. Rate the software vendors as to how many of your new efficiency goals they can meet.
Once you’re confident that you’ve found the right system for your company, make those goals to which the vendor can commit part of your initial training and implementation. If you plan to convert current data, pure data updating (such as product codes) may take place during that migration.
By the time you graduate from implementation, your data-related goals will be realized.
Tags: HME Software, HME software implementation, HME software partner, HME software training, HME software vendor
