I had to mention “spring” today. Following a gorgeous weekend, we’re expecting blue skies, warm sunshine and near 60-degrees today. I brought gloves and a ball in case anyone has a few minutes to play catch at lunch time.
You’ve heard the adage about how things usually occur in threes? Well, three HME providers within the past ten days experienced server failures.
CAU’s offices normally work at an uptempo pace, but you should see how we kick into overdrive when an HME provider’s revenue is threatened. (After all, HME providers have enough hurdles to get properly reimbursed!)
This entire process springs into action: coordination, acquiring the latest data, creating a new Web Edition world, migrating the data, creating user accounts, testing data, introducing staff to Web Edition navigation, and usability with our close monitoring. This process goes day and night so that the provider may be productive the following day.
We love these success stories. They exemplify why we’re here.
I plan to interview a few of the owners to share their stories with you. Meanwhile, blue skies!
