Computer Applications Unlimited, Inc.

User-Friendly Order Entry

Where all Customer-related activity begins!

Process rentals, purchases, supply orders, distribution orders, worker’s comp orders, and more.

• Customer On-Demand Orders encompass Third-Party, Cash, Credit, COD, Supply & Quote Orders.
• Verify eligibility instantly with just a click.
• ICD9s tie to orders (or specific line items).
• Flexible Bill-To, Insured & Coinsured, Salesperson, Customer Representative.
• Add Customer Notes with a handy Next Schedule Date for easy follow up.
• Up to five separate Tax Codes for easy tax reporting.
• CMNs develop automatically behind the scenes.
• Automate ABN processing to meet CMS standards.
• Automate Reoccurring Purchases.
• Confirm Orders immediately or after verifying delivery.
• Confirmed Pickup Orders stop billing and return equipment to Maintenance or Warehouse status.
• Customer Standing Orders arrange cyclic purchases of Diabetic Supplies, Respiratory Medications, Incontinence Supplies, etc.
• Facility Standing Orders arrange deliveries to Nursing Homes and track the Facilities’ current stock.
• Implement Solution/One HME PDA Computing add-on to further increase your delivery accuracy and efficiency.

Single-Process Invoicing

Invoicing Made Simple

Invoice any new activity and any eligible rental claims in a single process.

• Solution/One HME Invoicing is completely integrated with Solution/One HME Order Entry & Solution/One HME Accounts Receivable.
• Process invoices for all Payers at once.
• Use Edit & Exception Reports to trap and repair errors prior to creating Accounts Receivable records.
• Process recurring rental invoices without rekeying any data.
• Automate Capped Rentals for any length of time for any Product-Payer combination.
• Restrict processing by Location, Location Category, Invoicing Date, Customer, Payer, Payer Category and more.

Fast-Paying Electronic Claims

Electronic Claims with Choices

Prepare, submit, retrieve as automatically or as manually as you want.

• Solution/One HME Electronic Claims features direct submission to CEDI and many other Payers and Clearinghouses.
• Submit both primary and secondary claims electronically.
• Compared to paper claims, Solution/One HME Electronic Claims improve your cash flow, require fewer resources, improve claim accuracy, automate connections for ease of use, control fixed costs better, and increase your overall claim value.
• As with Solution/One HME Invoicing, Solution/One HME EMC Edit & Exception Reports result in cleaner electronic submissions and faster payment.
• One-button Transfer to Payer.
• ERN Autoposting.
• Reset an entire claim or just an individual line item for resubmission.

Accurate Accounts Receivable

Intuitive AR

Everything you need to work with and understand your AR at every level

• Solution/One HME Accounts Receivable processes payments, adjustments, write-offs and more, both quickly and efficiently.
• Autopost ERNs
• Post against large checks quickly using initial screen defaults.
• Browse by Invoice Number or Customer Name.
• View all Payers’ outstanding amounts and aging.
• View all Payers’ payment history.
• Develop your own Adjustment Reasons to separate Adjustments into your business categories.
• Easily apply Deductibles, Write-offs and Prepayments.
• Quickly Bill a different Payer level.
• Export daily deposit details to MS Excel using your General Ledger Account codes for easy transfer to your favorite accounting package.

Express Retail Sales

POS for quick HME transactions

The tool you need to process HME cash sales quickly and accurately.

• Solution/One HME Retail Sales features a comprehensive Cash Register screen.
• Add a new Customer “on the fly.”
• Quickly select Products and Quantities.
• Retail prices and tax (if applicable) automatically display and total.
• Apply retail discounting by percentage or fixed price for a period of time; once your sale expires, Solution/One HME automatically reverts to your original retail pricing.
• Whether cash, credit card, check, or even refund, each transaction closes quickly and accurately.
• Your Daily Cash Sales report lists your cash transactions within the time period you specify.
• Add Solution/One HME Point-of-Sale components to further increase your retail efficiency

Extensive Reporting

Extensive Reporting Starts and Ends Here

Our comprehensive reports have got you covered!

• Solution/One HME Reporting puts you in control of your business analysis!
• Unattended Processing allows you to process all reports at a designated time after hours.
• Use the vast array of parameters available with each report to create a multitude of meaningful data.
• Choose among “Sales Margins by Product,” “Sales by Referral,” “Referred Customers,” and plenty more informational reports.

Integrated Collections

Track and recover payments due to you

Automatically calculate and view open balances, then choose from a number of collections letters to remind your customers that payment is due.

• Solution/One HME Collections documents Open Balances based on your parameters.
• Completely integrated with Solution/One HME Accounts Receivable.
• Document each contact and transaction.
• Set Next Schedule Dates to follow up.
• View every contact and transaction at a glance.
• Print Dunning Series letters according to your parameters.
• Prioritize contacts via your Declining Balance Report.
• Print mailing labels.

Built-In Calendars

Create dates to remember

Use your own personal calendar for private events and share events with others using a company calendar

• Solution/One HME Scheduling Notes organize event day planners for your customer service representatives, delivery personnel, therapists, salespersons, and equipment technicians.
• Link the designated employee’s scheduled date, time, and notes to a specific customer, doctor, referral, payer, vendor, or serialized equipment.
• Add Standard Notes for each category of employees to efficiently schedule repetitive tasks.
• Each employee may even schedule his or her own appointments into a My Notes scheduling area.

Exclusive Business Analysis

See the big picture

Exclusive programs help you see analyze your crucial business data.

• Solution/One HME Business Analysis programs allow HME owners and managers to make informed decisions related to national competitive bidding, accreditation, and overall increased profitability.
• Mine your Solution/One HME system to compare essential aging, reimbursement, payer, and product line data.
• Isolate the data you need in graphic formats to easily spot business trends.
• Recognize areas for improvement to move confidently in the right direction for your company.

System Requirements

Performs in Various Configurations

Our server-based systems use “open-system” technology, allowing you to apply various computer hardware configurations.

At a minimum, here’s what you’ll need: 2.0 GHz multi-core processor; 2 GB system memory; 3 GB available hard drive space; Windows 2000 Advanced Server, Windows 2003 Server Standard Edition, or Windows 2007 Server Standard Edition; CD-ROM and backup drive (DVD-RW or external hard drive); and, a broadband Internet connection (DSL/cable/T1). (For increased performance for remote users, you may wish to use terminal services or Citrix.)

Electronic Claims requirements include a 56K Async Modem and Symantec ProComm Plus for Windows v4.8.

Required printers? Non-host-based HP LaserJet 1300 compatible or greater with PCL 5. (We recommend the duplex option to simultaneously print both fronts and backs of CMNs.)

If you still use pin-fed pre-printed forms, you’ll need a wide carriage dot matrix Epson FX compatible or greater printer, (such as an OkiData 321, Panasonic KXP-3696, or Epson DFX-5000).